Invoices in a mid-sized B2B company must pass approval — often multi-step. Classic scenario: an invoice arrives by email, someone has to approve it, then it goes to the department head, then to the director. In practice each approval takes 0.5–2 days, and the invoice waits 5–10 days for a full decision.
Workflow + AI routing drastically shortens this. AI classifies the invoice (type, department, value), automatically determines the approval path, sends mobile notifications and tracks SLA. Approvers get adaptive cards in Teams/Slack — they approve in 30 seconds, not 10 minutes.
Real results in deployed projects: invoice approval time drops from 7 days to 1.5 days, late payment counts (and penalties) drop 60–80%, suppliers see faster payments = better negotiating terms for the company.