From a CFO and finance director perspective the point is not the technology detail but which elements have to work together for the finance assistants programme to run reliably and safely. Five layers worth understanding.
Knowledge and document layer: order in the company's documentation. Cost policies, procurement rules, instructions, descriptions of approval processes – all of it must be organised and current. The AI assistant does not invent the company's rules, it executes them, so the quality of this layer determines the quality of its work.
Process layer: the execution engine that connects the assistant's world with company systems. It translates 'please approve invoice X' into concrete steps – fetch the document, validate, route to approver, post to the ledger. Most organisations use Microsoft Power Platform as the process layer here.
Assistant layer: concrete domain assistants (invoices, procurement, controlling, reporting, employee Q&A). Each works on its own knowledge set and has a clearly bounded scope. This is the layer organisations invest in most, because it delivers the concrete business value.
Integration layer with company systems: ERP, accounting system, VAT whitelist, KSeF for sales invoices in Poland. Without these integrations the assistant stays an information chatbot rather than a real participant in the finance process. Many clients already have most of them in place (for other reporting systems) – that is a good starting point.
Oversight layer: audit trails of every action, segregation of duties (an assistant participating in posting should not also authorise approvals), multi-factor confirmation on sensitive decisions. For publicly listed companies, banks and DORA-regulated institutions it is worth considering whether pre-publication financial data should run on a private AI architecture. Oversight policies are designed in line with AI governance.